The Power of Connection: "Handling Difficult Conversations Effectively"
July 11, 2024 | 1:00 - 2:00 pm EDT

COURSE DESCRIPTION:
In a world driven by relationships, the ability to engage authentically and meaningfully with others is a fundamental asset.

This session delves into the art and science of conversation, offering participants a transformative journey toward becoming adept conversationalists.
The course focuses on honing active listening skills, fostering empathy, and mastering the dynamics of engaging dialogue.

LEARNING OBJECTIVES:

• Navigating Challenging Conversations: Strategies for handling sensitive topics, conflicts, and diverse viewpoints gracefully.
• Elevating Communication Skills: Refining verbal and non-verbal communication to convey clarity, empathy, and understanding.

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